Connect Your Customer Journey
Landing page, booking, CRM, and follow up connected into one workflow instead of scattered tools.
AI Automation for Service Businesses
I build AI customer conversion systems for dental clinics, real estate professionals, consultants, and local businesses that rely on leads and bookings.
If you run an appointment based or client service business, I help connect your landing page, booking flow, CRM, and AI assisted follow up so fewer leads are missed and every inquiry has a clear next step.
About Me
AI automation, business systems, and security in one practical direction.
I am Suman Chandra Das, a digital builder focused on AI automation, funnel strategy, cybersecurity awareness, and hands-on execution. I help clinics, consultants, real estate professionals, and local business owners organize leads, bookings, CRM, follow up, and secure digital workflows so daily operations feel clearer and less manual.
AI automationBusiness infrastructureCybersecurity-aware workflows
How the System Helps
I focus on business outcomes first: fewer missed leads, faster response, cleaner booking, and follow up that keeps every inquiry visible.
Reduce Missed Leads
Automated capture and follow up so new inquiries receive faster, more consistent communication.
Build With Security Awareness
A practical approach to account access, customer data, forms, CRM tools, and the digital workflows your business depends on.
Simple AI Customer Conversion Flow
The goal is not “AI for AI’s sake.” The goal is a practical system where every inquiry has a clear next step and every follow up is easier to manage.
TrafficVisitors arrive from search, ads, social content, referrals, or local discovery.
Landing PageA focused page explains the offer and gives one clear action.
Lead CaptureName, email, phone, or booking intent is captured in one place.
CRM + BookingInquiries move into a pipeline so nothing gets lost.
AI Follow UpEmail/SMS follow up helps response feel faster and more consistent.
This is the foundation behind the Din Digital Expert AI Customer Conversion System, with security-aware setup around access, forms, CRM data, and follow up tools.
Earlier Digital Results
Before focusing Din Digital Expert around AI business infrastructure, I built hands-on experience with eCommerce, funnels, lead generation, digital marketing, and performance tracking. These results are historical, but they support the current focus: practical systems that help businesses capture, follow up with, and convert demand.
10K+UK-market product result from earlier digital work
CRM + LeadsFoundation now used for business infrastructure thinking
2015+Long-running digital business learning path
Marketplace and Online Business LearningEarlier marketplace-focused material that shaped my understanding of offers, traffic, and online buying behavior.
Digital MarketingEarlier work around traffic, advertising, and marketing fundamentals.
Lead GenerationRelevant foundation for today’s AI Business Infrastructure System: capture, follow up, and conversion.
10K Revenue MilestoneHistorical badge-style result from earlier online business learning, showing a higher revenue milestone and continued digital business progress.
Revenue MilestoneHistorical badge-style result from an earlier online business learning community.
Performance MilestoneAdditional historical result showing progress and long-term digital business exposure.
I keep these earlier results here as historical credibility. My current focus is more mature: combining AI automation, funnel systems, CRM, secure workflows, and practical business infrastructure through Din Digital Expert.
Cybersecurity Results
Cybersecurity and Certificates
Cybersecurity is part of my current bachelor-level development and the way I think about practical business systems. These certificates and badges show recent work across security fundamentals, cloud foundations, threat awareness, and professional development.
Google Cybersecurity Professional CertificateIssued by Google through Coursera. Completed 8-course professional certificate covering security foundations, Linux, SQL, SIEM tools, IDS, Python tasks, risk, threats, and vulnerabilities.
Beyond the Threat LandscapeProfessional Development Masterclass at Noroff University College, presented by Kyle Wilhoit, Director of Threat Research at Palo Alto Networks Unit 42.
PICUS
Operationalizing MITRE ATT&CK for SOCs
Credential from Picus Security focused on using the MITRE ATT&CK framework for SOC workflows, threat detection, and security operations thinking.
Google Cybersecurity CertificateCertificate of completion badge from Google and Coursera.
AWS Academy BadgeCloud Foundations trained badge from AWS Academy.
ISC2 CandidateCybersecurity community and certification pathway candidate status.These credentials support my focus on secure digital workflows, AI automation, cloud awareness, and practical business infrastructure for service businesses that depend on trust and customer data.
Bachelor Cybersecurity Coursework Highlights
I completed three years of bachelor-level cybersecurity study and still need to retake two exams before the final degree certificate can be issued. These are selected Studentweb-published coursework results that show my academic progress and practical foundation.
A
Incident Response FundamentalsA
Network SecurityA
Cloud Fundamentals and SecurityB
Programming 1 - Introduction to ProgrammingB
NET1 Network PrinciplesB
Pure Mathematics for ComputingDisplayed as coursework highlights, not as a completed degree certificate. Final bachelor certificate is pending completion of remaining retake exams.
